i received a gift card to Hobby lobby and although i don't normally shop hobby lobby I went to one a couple of weeks ago to use the give card. i was going to buy yarn and the yarn department was at the back of the store. a manager was walking by me so i asked him if they'd acquired scooters. he said no only wheelchairs, i asked if he'd push me in the wheelchair to the yarn department and he said no he couldn't. the store is so big, and it is a hardship for me to shop there. anyway, when i was there i bought several skeins of yarn, i decided i need some more yarn so i hopped on line and went to their website to order more yarn for curbside pickup. i couldn't find where to signify that i wanted curbside pick up and couldn't find it so i called their customer service number and asked for help finding out how to make the order. the woman who answered the phone said that their website is owned by somebody else who have their own warehouses ergo no curbside pickup. for a company who toots their own horn about allowing staff and customers a day of rest in order to worship by keeping their stores closed, this attitude toward customer service is pretty bad. i will never shop hobby lobby again.