Very poor customer service. Waited in a line of 13 customers ( only 1 register open) only to be told I have to go to another line to make a return transaction. When I asked why other store associates weren't called to open more registers the response was " sometimes people won't come to open another register when called" really? Is that good customer service? I stood in another line ; the correct line I was told to complete my return. I have been a good and loyal customer to this Berlin, Vermont store since its opening but I can buy the items I shop for at other stores near me. I'm done with the disrespect I felt today at your store.
9 months ago
Hobby Lobby has a
2.0
average rating
from
396
reviews
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