I went to make a return today and the store was very busy with 2 checkout cashiers. I was in the shorter line unknowingly it was not the return line. Some person in charge told me to get in the other very long line instead of just allowing me to return my item at the line I was currently in. After about a 20 minute wait in the return line, the cashier Karen G was very rude and sarcastic asking me if there was anything wrong with my return. I asked her why she needed that info because the store tags were clearly still on the merchandise. She got very snippy and went on to explain why. If I was so rude, sarcastic and snippity to my customers in my profession I would be fired. Be careful at the Hobby Lobby at 9955 Triangle Blvd Naples, FL. Very nasty people work there.