I ordered some trays at Hobby Lobby and had them delivered as my husband was having surgery. I got an email saying the trays were delivered but they were no where to be found. We cashed FedEx who said it was a cheap delivery service and they could not help us. So we called the store. I talked with the manager who while being very polite told me there was nothing he could do but would deliver my complaint to corporate office. I’ve yet to hear from them. So they lost my package and there is no recourse. No more shopping at Hobby Lobby for me. I’m just out of luck. They don’t care. By the way, I received a photo from FedEx of the WRONG house as evidence IT was delivered.