I went to pick up a custom frame picture at your Madison, MS store 6/26/24. I walked by a sales person in the framing department she wasn't friendly at all; never looked at me and never spoke. She is in full view of the framing desk and saw me standing there. I range the bell and she kept rearranging something on a shelf. About 2-3 minutes an employee from the arts & craft section asked if I was waited on yet and did I ring the bell. She paged out that customer needed help in framing and the employee that ignored me still ignored her page. NOT a friendly store.