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Anonymous
I called to see if they had what I was looking for before I drove 30 minutes to get there. When I arrived, I looked and what I wanted was not there. I walked over to a register where the obvious supervisor was helping someone. I stood there waiting my turn and he says hey how are you doing and walks away. I explained to the girl working the only register and she calls someone to help me. Turns out he’s the one that comes. I told him what he did and he then informs me that they don’t have what I came for. So I wasted an hour for a wasted round trip! Poor customer service on the manager/supervisor.
4 years ago
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Hobby Lobby has a 2.0 average rating from 396 reviews

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