I recently ordered 4 furniture pieces from Hobby Lobby. Set up pick up truck to carry 3 one was on order. 1 piece missing when i got there so had to wait. When it came it was damaged so had to reorder. Yet another trip for pickup for missing piece. Went to pick up piece that was damaged that they reordered. Went back the wrong piece was ordered. So here im waiting again. In the meantime manager offered me 10% extra on last 3 pieces ordered. Picked up 2 because now last piece was out of stock. Yet another trip. Called Round Lake Beach & they had the last piece but would not honor 10%. This whole process was really disappointing & stressful. The staff themselves were polite enough but what a mess with this whole order. Very upset customer!!