I booked an Easter Bonnet Workshop at the Bournemouth store but the day before my grand daughter tested positive for COVID.
I contacted the store and cancelled and was told to call customer services and explain this to them.
Without hesitation I was offered a refund (which I didn’t expect as it was so close to the workshop date)
Thank you so much to both team members.
Amazing customer service.
2 years ago
Hobbycraft has a
3.3
average rating
from
130
reviews
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