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Pat Fermor-Dunman
I booked an Easter Bonnet Workshop at the Bournemouth store but the day before my grand daughter tested positive for COVID. I contacted the store and cancelled and was told to call customer services and explain this to them. Without hesitation I was offered a refund (which I didn’t expect as it was so close to the workshop date) Thank you so much to both team members. Amazing customer service.
2 years ago
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Hobbycraft has a 3.3 average rating from 131 reviews

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