Ordered 2 Jubilee Happy and Glorious fat quarter packs along with another pack as part of the 3 for £21, for Click and Collect at the Newport store. Received email to say it was ready to collect. Went to collect order and they brought different fabric as they couldn’t find the Jubilee fabric, staff thought it had been stolen even though it had shown as available when I ordered. Personally I think that it was sold to someone else as all the fabric has hidden security tags so they’d know if someone tried to steal it. Staff were not very helpful and weren’t happy to refund as it meant phoning customer services as payment was via PayPal. Complained to customer services and they offered me a £5 voucher which expires in 2 weeks and is of little use to me as I won’t be shopping there again.