I bought some specific luminous paint or so the shop assistant told me and payed cash. I used the paint only to find you need a light to see it which is a bit silly if you want glow in the dark paint. The sales assistant was asking every body if they wanted a receipt at which a lot including me said no need. When I took it back because it was no good and I had been miss sold the item I specifically asked for luminous paint I was told without a receipt you had to have a voucher. I had payed cash and they asked me if I wanted a receipt at the time I said no it was okay but the staff knew I needed a receipt if I had to return the item to get my cash back but they still asked if I wanted one they knew if the item was returned for some reason i would not get my money back even though i had a valid reason for returning it they got it wrong and gave me the wrong paint. They knew I had payed cash yet they still asked if I wanted a receipt and they knew I could not get my money back when they. sold it to me without a receipt it was actually cheating the customer out of their cash. They had no right to even ask if I wanted a receipt they had to give me one at the time to cover my rights as a customer that’s a con the store is in Exeter
3 weeks ago
Hobbycraft has a
3.3
average rating
from
132
reviews
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