Paid extra for transfer by small mini bus but were redirected twice by rep at Alicanti Airport and put on a large coach where the driver had no information about us and as a result had to walk further to our hotel and as I have mobility issues and suffered a fall as a result of being sent all over the airport we were very disappointed with the service we received. Made a complaint but received a reply to say there was a high volume of complaints and now have heard nothing since.
1 year ago
Holiday Extras has a
4.3
average rating
from
7,176
reviews
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