Use Holiday Extras all the time, 3 or 4 times a year with no problems to book airport parking. However this time I booked a private transfer from airport to hotel as well. I booked what I believed to be a private transfer which cost £63.04. When arriving at the airport I expected to be met immediately and taken to a car. Instead we were told we had to join the standard taxi rank and queue like everybody else. The queue was very long and we waited for 20 minutes. I could have done this myself with no need to book through Holiday Extras. To add insult to injury, the taxi meter came to €52, which is obviously a lot cheaper. We will not be using this service again. I have since been in touch about it and on 13th October received a reply saying it was being looked into. As of today 25th October I haven’t heard anything else.