Collection booked for 7am. Phoned at 8.45 to say we had landed but had a delay getting our bags and was told to phone again when we had got our bags. This was another half hour at least. I did this...walked to Valet parking (no helpful signage!) in terrential rain. Car still not there. Had to wait in the rain. No excuse for the car not to be there. They had a good half hour warning of when we needed it and anyway I would have expected it to be there at the booked time of 7am. Can this really be called Meet and Greet? It was a good 10 minute walk from Arrivals to the Valet Parking car park. Won't be using them again.