Driver did not turn up. Rang transfer company number and no response. Made a claim under the so called ‘transfer guarantee’ and was denied a refund. Was offered £4.37 refund for the Uber fare and a £8 credit. I complained that this was unacceptable and wanted a refund of the transfer cost. Received a lengthy legal speak response basically saying holiday extras are only the middleman and my claim should be made with the transfer company.
1 year ago
Holiday Extras has a
4.3
average rating
from
7,164
reviews
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