Newly taken over, directions were clear but no easy signposts to direct you to entrance. However once in the compound all went well. Transfer from airport to carpark was chaotic to say the least, picked up by a mini bus, no space for cases which were piled in the front of the bus and blocked the exit doors. Health and safety issue, driver did not explain that he could drop off at each bus stop so that one could alight where car was parked. His communication was poor and I felt that he had not done this before, The person in charge at the porto cabin was very helpful and apologetic, Would use again but the line numbers need to be at both ends of the parked cars lines and possibly reflective to be seen easier in the dark. Bus stops also need to have easy to see numerals or letters so that driver can be informed as to which stop [s requested.