When we arrived at the hotel they weren’t expecting us, the man behind the desk must have taken at least 20 minutes to sort it out. On the website it said the cost of the taxi to airport would be around £15, it was £30 with the drop off cost. We got the taxi outside the airport which was £20 quid. It was 4am when we got back to hotel and they told it was cancelled due to a no show. The young man added us. The next morning no breakfast included and so I went to self checkout screen and no sign of our name. Had to wait for the young man to finish with a customer to deal with us. I paid nearly £200 plus £50 on transportation. Really poor all round. The hotel was lovely, bar very nice and the room excellent.