The booking process is so easy! The app is super straight forward to use and amend your booking. I also had to call and speak to the customer services team about a few details and the lady I spoke with was incredibly helpful and so friendly, such a positive experience overall. The actual parking at the Bristol airport silver zone was just as easy as the booking process. It was quick and easy to check in my car key and just as easy upon return from our holiday. This is the third time we have used holiday extras to book airport parking and would definitely do it again!