I made a mistake with a car park booking Money was taken I tried to edit the time. Your system wouldn’t let me edit, so I cancelled and re booked You then sent me vouchers for my cancellation instead of refunding me. Under distance selling rules you should provide a refund. You did not. Tried to call. No one took the call. So. No you are not getting my custom again and I shall be informing my friends never to use your services. You have lost a few hundred pounds a year business. You probably don’t care. Perhaps if you did what you say, you would keep loyal customers. Good bye