We were delayed by BA cancelling our flight home by 48hoirs. So we had a fee to pay at London City Airport parking on our return. But, we had taken out the delayed insurance policy just in case. We have spent a lot of time over the past three weeks providing Holiday Extras the information that they requested via 4 support operatives only to be informed that the T&Cs do not cover our claim. We have always booked through Holiday Extras for the past 10 years and have never claimed until now. So, needless to say we will never book through Holiday Extras again. They tried to delay our claim and finally used the small print ie called our delay as a “force majure”.