We are far from happy and are now instructing our solicitor as well as trading standards as the cloth and slate you have delivered is of no use to us, the slate is not flat and the cloth is creased and loose making playing an unsatisfiying experience, this has been reported with photos and videos to yourselves followed up by various phone calls and emails to which we have had no response. To put a response to my previous review saying that the issue was resolved is by far and away the most presumptuous response of a review I have come across, as I had not even received the slate that I had ordered back in july at the initial point of order when you posted your response, we had initially hoped that once Ben was involved the issue was going to be resolved but once again Home Leisure Direct have let us down. Do not order from these people as you will be severly let down. Do not order a special order cloth as when it finally arrives (4 months later ) the badge is not straight with no spot markings ( the install engineer told me he was not the cloth engineer, but had a go and forgot to put the markings on and would text me the measurements ). After paying a fair price for a table the last thing I expected was to have to mark it up myself especially when we had had such a poor experience leading up to this. This is the service you get from this company the cloth has staples showing on the cushions and when you order a blue cloth with Everton badge(don’t judge me😀) it comes in various colours of blue none of which are royal.