Terrible customer service, endless empty promises avoid. Purchased a mame arcade machine, took 1 month to deleiver, however when delivered was missing the keys so could not access the machine. Spent the next two months calling to get the correct keys sent, very pleasent on the phone with empty promises but nothing ever done. Had to call multiple times to get some keys, keys arrived where incorrect. Called was told sending a replacement lock, waited two weeks no lock, called back lock hadn't been sent. Claim sending another lock but im expected to find and pay for a lock smith to change it. When I purchased the machine in no description both on line and in the store did it state it was not possible to access the machine. I was looking to purchase a pool dinning table in the future but would go some where else.
5 years ago
Home Leisure Direct has a
4.9
average rating
from
836
reviews
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