I am currently working at a Homebase store and I am ashamed by our delivery system, we get angered customers on a daily basis which we as the customer assistants completely understand and we too are angry as much as the customers are at our logistics and delivery system. I would not recommend using home delivery, if you are in desperate need get a store delivery if you don't have a strict time budget. The reservation system is fine in store, only come to pick up the item when it has been confirmed because it may say we have stock but it's common that we don't. If the online site says we have stock always call or reserve to avoid disappointment