Don’t even think about using Homebase. We have had experience of numerous building projects and never, ever have we had as much trouble as we had with Homebase. We paid a premium so that they would project manage the building works but in the end we spent literally weeks and weeks dealing with their mess ups. They didn’t communicate – emails and phone calls were consistently ignored – , items were delivered without any pre-warning, we were assured that the fitter would deal with all of the deliveries but for every bolt and screw we were phoned and told we had to be there to accept delivery, people came to do measurements and forgot to do all of them and had to arrange to come back, when they came they left muddy foot prints all over our carpets and caused other damage to our property, the store ‘forgot’ to communicate with the fitters so that equipment that we had asked to keep was thrown away and we had to purchase replacements which weren’t in our budget, when the new windows that were part of the contract were fitted, the fitters left having only fitted one of the three windows and that window had a big crack in it because they had not fitted it properly, it took three weeks to get them back again, items that we had ordered mysteriously disappeared and we had to spend time reordering them… I could write a book about Homebase! I really, really advise you not to use them.
9 years ago
Homebase has a
1.9
average rating
from
945
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.