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Tracy
ordered garden furniture £1300 worth. paid extra for named delivery date. day arrives I thought il ring customer services to see what time its coming. was informed its not coming its out of stock could take one or two months!!!! was told he would get manager to call me which never happened.Next day I get a message from Homebase apologising and confirming my order would arrive by the end of the week. got message from courier confirming date and time for delivery and I did receive my order which im very happy with. Homebase really need to sort out the customer service call centre as they seem clueless
3 years ago
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