I dont normally take time out to do this but homebase/bathdtore are just about the worst company ive ever --- yes ever had the misfortune to deal with. a lady whom ive looked after for over 35 years with her plumbing problems bought a set of bath taps and 18 months after they were dripping . being a ceramic disc turn on and off it means the cartridge needs replacing , but guess what they dont have any , despite this they have a 10 year garauntee hower the idiot of a manager at the south ruislip branch tell the lady ( whilst im not present ) that the cartridge needs to be replaced every 10 months to validify the warranty. im retired now but with 60 years plumbing experience and a full 5 year apprenticeship ive never heard anything re plumbing so ridiculous in my whole life . it goes on ---their email complaint address is non functional . no phone number at any branch or head office gets answered. they in fact tell you its a 45 min wait. DO NOT BUT ANYTHING FROM THIS STORE YOU WILL GET NO HELP IF THERES A PROBLEM , AVOID HOMEBASE AT ALL COSTS