Just another comment about appalling service. Spent hours and hours putting together a gas BBQ only to find a part not working. They offered £10 compensation or return of the item. The £10 compensation would not cover the cost of a replacement part and postage, and I certainly did not want to build another, so I requested payment for the part and postage which amounted to £15. That was a month ago and they did not have the courtesy to respond to 5 further emails. Homebase was probably so much better when it was owned by Sainsbury’s. This company is a complete shambles and I would never purchase or recommend the . Customer service is a joke.