Visited Banbury store to use the paint mixing facility but after waiting 10 minutes no-one materialised. Could only find one harassed member of staff on the single manned checkout who was clearly under pressure judging by his response to my request for assistance. I walked the whole store including the garden centre and encountered not a single staff member. I feel really sorry for the staff working under such conditions. The trolley and trolley park are filthy and the store is not much better so taking my custom to B and Q and my local hardware store. Have written to the Managing Director but not holding my breath that things will improve either for the staff or customers.