Visited Homebase in Newton Abbot 2 weekends ago, we are looking to replace our worktops, sink, etc in the kitchen.
Bearing in mind the current situation across the country with COVID19, we were extremely disappointed to see that the kitchen department was disgustingly unclean, dirt and dust was thick across the worktops it actually looked like it had not been cleaned since the onset of COVID last year! And there were no less than THREE employees sat doing nothing!!
Whilst walking through, i noticed a few smaller worktop samples in a unit made to display these, which we decided to have a look at on our way out. I was baffled when one of these 3 employees decided to advise us that 'those worktops are extremely expensive as they are solid granite'. This was totally rude and offensive, this bloke had no idea who we were, what we could afford or anything.
I would have expected a 'sales person' to offer advise, guidance, see what we were looking for, understand budgets, etc..... but NO, just rudely and arrogantly implied that we couldn't afford the items!
SHOCKING!! Would and will avoid in future - DISGRACE.
3 years ago
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