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Lea
My first time ordering online from homebase.... And my last! I ordered 6 items, paid for next day delivery, and to date, have only received two items. (These were NOT delivered the next day and I had no email informing me that they were going to be delivered.)... Luckily, I was home. I received my bin which had a huge dent in it, and a clothes airer that was all bent! I still haven't received my other items despite calling customer service 3 times. I babe now cancelled the remainder of the order due to the fact it's been over a week! I wish I'd read the reviews, because I always check trustpilot usually! I didn't feel the need to as homebase is a big name... But it turns out, that means nothing! I wouldn't order from here if I were you!
3 years ago
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Homebase has a 1.9 average rating from 945 reviews

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