I called into my local store in Horwich and on the way in I saw a sideboard that had been reduced in the sale. I asked a member of staff if they could check the stock levels as I would need to go back home to measure the area I wanted it to fit in. I was told to go and check at customer service which I immediately did. I went over to customer services and told her that I had been sent over for her to check availability . I was met with a raise of the eyebrows and a lot of huffing and puffing. She asked me if I had a product number for her to check, to which I replied ' No, but it's the one as you come into the store'. I was then met with more huffing and puffing as she went over for the product number. After a few minutes she came back saying that someone was on the computer and that she couldn't check but I could order it online. I asked her for the product number so I could check online to which she replied ' I have just told you, I don't have a number ' ?? I replied that she told me she couldn't get on the computer, not that she didn't have a number. This lady in question just couldn't be bothered and made it quite obvious that it was too much trouble , both with her facial expressions and attitude. I replied ' thank you for no help whatsoever ' and left the store. I then looked online for the sideboard only to find that it wasn't reduced , which was extremely annoying. If there are any managers reading my review , things like this need to be addressed. What is the point of employing people in customer service if they simply can't be bothered, give the job to somebody who is actually interested in providing an excellent service!!!!