Ordered a Sofa and chair for my 80 year old mother on the 30th August was told it would be delivered within 4weeks. A week before delivery I was emailed to say there was a delay and the new delivery date was 30th October and I would receive confirmation of the time before hand. Due to them assuring me the delivery was still scheduled on time I arranged and paid for her old sofa to be collected. I received 3 emails on the 29th to say delivery would be the following day between 9am and 11am. At 11.30 I rang them, finally getting answered at 12 to be told it's running late but will be within a couple of hours, at 3pm I rang once more this time waiting 25minutes for them to answer, this time I was told there running 5 hours behind but they will definitely deliver as they deliver up to 8pm and will ring me an hour before arrival.At 7pm I rang again once again waiting 30 minutes for them to pick up, only to be told there was a system failure and no delivery ever left the warehouse, they can next deliver on the 16th November. They honestly didn't care that my elderly parent had no furniture to sit on, in fact one of them actually said to me "my nan is 97 with dimentia but that's personal and don't want to discuss her" what that had to do with this I have no clue. I have cancelled this order and I can't emphasise enough how disgusting Homebase are. Please do not waste your time and money on them.