I ordered an item which had not arrived in 6 weeks. I had to make lots of calls to the call centre to chase the delivery up which I found very stressful. I had 2 delivery dates given to me by DHL however on both occasions Homebase had not despatched the item to DHL which was no fault of DHL. I constantly had to chase this item. In the end I was so upset and stressed I cancelled the order. I will never order anything online from Homebase ever again. Terrible experience and dreadful service. No communication from them about anything either. Customer services did not call me back when they promised to and sometimes when I rang to politely chase delivery of the item I was cut off just awful.