DO NOT BUY A BATHROOM FROM HOMEBASE. ABSOLUTE NIGHTMARE We had a bathroom design consultation with Homebase after which we ordered what we had selected based on the consultant's advice and our bathroom measurements. For the installation Homebase advised we use their sponsored platform 'Protect My Install' and recommended a company. Homebase were in an indecent haste to take our money and deliver the bathroom items which were delivered and stored in our garage within 5 days of the consultation. Unfortunately getting the installer in place using Homebase's platform was not so speedy with it taking 2 months to even receive the quote. By which time we had already fallen foul of the 30 day return on all the items delivered but did not know this at the time. The installation platform only allows you to get one quote at a time and the suppliers on it know they have no competition. Our quote was at the extreme high end of what the job should have cost but we accepted, rather than start again, even though we would have to wait 3 months for the job to start. Time rolls. On and 2 weeks before the job was due to start the installer tells us it will be another 3 months before he could start work. So we said no, left Homebase's platform and got a local installer to do the work at at a cost of around 50% less than the previous inflated quote. Once having started the job our installer finds that we don't have enough splash panels to cover the walls because Homebase didn't order the right quantity based on our correct measurements. Also one panel was found to be damaged when unpacked. So we were forced to switch to tiles as our installer would have started his next job and we would been without our bathroom for many more weeks had we waited for Homebase to deliver replacement panels. We are now left with nearly £1,000 of splash panels we have no use for and Homebase have washed their hands of the matter because we have had the panels for way longer than the 30 day returns policy. Nothing is their fault; it is all down to us. It is our fault we didn't spot that Homebase's consultant had got the quantities wrong. It is our fault we didn't remove the packing from every bulky item delivered to inspect for damage. It is our fault that the original installer the Homebase consultant recommended (he gave us his card!) was so useless and unreliable. And it is our fault Homebase delivered the items before we had an installer on board. We don't accept this but we do accept that we are at fault for not reading reviews on Homebase before ordering from them. Had we checked out reviewcentre.com and noted that out of Homebase's 541 reviews some 438 (81%) were just one star then we wouldn't have gone anywhere near them. Totally useless and incompetent so beware.