Login
Start Free Trial Are you a business?? Click Here
Hannah Moore
I am so upset, it seems like many others here. I ordered a new sofa, chair and footstall. I was given a delivery date of this wednesday. We got rid of our old sofa this morning. I then recieve a text message this afternoon (while we were out enjoying fathers day) saying you could not meet the delivery date. I called back and have now been informed that my sofa will not be delivered until 20th august. I am so upset, we have spent a lot of money and time redecorating to match the new sofas and now we will have to sit on a cold floor for another two months, really it is not ideal when you have a newborn and a toddler. I am supposed to be enjoying maternity leave not getting stressed out and out of pocket. I work in merchandising. You will have known if my sofa was in a container on a ship weeks ago; 1) please explain why i have only been informed of a delay 3 days before? 2)please confirm i will eventually recieve my furniture on 20th august? 3) please confirm what compensation you will be giving in light of the dismal service we have recieved?
8 years ago
Read Homebase Reviews
Homebase has a 1.9 average rating from 946 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial