work started on installing 2 new bathroom suites 4th nov.2015, guaranteed in and out in 10 days, after Xmas I realised the fitters didn't have a clue, they had raised the bath 5 inches ABOVE the window sill for the pipe work, we pointed out that it looked hideous and totally impractical, they said the bath was standard size and our old one must have been a lot smaller, no it wasn't. We asked them to remove the bath panel, fitter not happy, he'd used silicone to fix it on, sure enough he'd raised the bath by 5 inches on wooden blocks, told him to remove them and the bath would be flush with window sill, not a happy man as he'd already dressed off around the bath with plastic splash back, sure enough the bath fit perfectly, we have no idea why he actually did this, we'd been in contact with the area manager, he was a snooty upstart, didn't have a clue about DIY never mind bathroom fitting, lots more mistakes, shoddy workmanship, they finished Feb. 4th !!! Luckily we didn't live there at the time, we were refurbishing the property to sell. Just wish I'd read reviews BEFORE getting Homebase in Berwick upon Tweed, what a bunch of cowboys, I couldn't resist the offer GET NOW PAY NEXT YEAR, NEVER EVER WILL I SPEND ONE PENNY IN THAT STORE AGAIN, CON MEN.