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Marlene
On a visit to the local homebase store..I was looking at a paticular product. Trying to find a member of staff for help was impossible. After a few minutes finally managed to find a staff member who was sorting an area for new products. On approaching him I asked for help. He said 'what is you want know' without a smile just a sigh as he had been interupted. I did say I had been trying to find a member of staff..(no reponse) We made our way practically running to the product I was interested in..I explained how much meterage I need to cover...he replied you need 4 or 5 boxes if one box is not needed bring it back. I replied ok thanks I need a trolley..he replied as he walked away 'the trollies are outside at the front' I did need help to load a trolley so had to leave the store without the goods. I walked passed the staff member saying I would have to bring my son to help me..& asked if the product would still be available. He replied without looking up..'its not going anywhere it will be here' His attitude can only be described as aggrogant & unfriendly.. I don't think I will be visiting again I will try another well known diy store in the area. If the staff member was too busy to help he should have found another member of staff to assist me.
7 years ago
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Homebase has a 1.9 average rating from 945 reviews

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