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Anonymous
I had a wetroom installed by Homebase. The bathroom has now leaked from the shower waste pipe three times into my kitchen within 5 years, the first two time the installer came out and fixed, now they are refusing to do anything about because I'm now outside my guarantee period. I went through their customer complaints department, which involved being repeated passed around to and Homebase calling the wrong number over and over. I spoke to a store manager who was very surly and no one actually came out to look at the issue. My toilet is now leaking and the dual flush is not working all within 5 years. Avoid Homebase.
7 years ago
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Homebase has a 1.9 average rating from 945 reviews

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