We needed kitchen worktops and various other bits to re vamp our kitchen and bathroom . Saw Homebase Lincoln was having a clearance and made the 60 mile round trip to see what they had on offer . Spotted some oak worktops and got Luke, a customer assistant, to help pick 4 matching ones. Then a bathroom Tallboy but didn't have one in white but Martyn arranged to have one sent from another store and added to our delivery.......When we got home found we were short on the worktops phoned them up and asked if another top could be put on the order and asked if Luke could find another that matched the rest.. no problem.....The problem came to pay for the extra top ...no phone payments taken and we couldn't get in to Lincoln before delivery on the Friday.....spoke to David (I think) over the phone and explained our predickament ....The problem was solved and everything arrived on the Friday .....Every one who we had contact with at the Lincoln store was polite and more than helpful. great bunch of Guy's.