Should be ZERO stars
Should be ZERO stars. Ordered my kitchen worktops and upstands online for delivery 17th may. Order arrived 1 upstand short. No probs they will send out another (CANCELLED my kitchen fitters). and I Re arranged for them to return as delivery was now 6th june. Got message to say delivery would be between 1-530pm. As I work nights I got up at 12 to make sure I didn't miss them . At 3.45pm I get message by TEXT to say they had item loaded on van but were not delivering as run out of time!!!!!. Another wasted day and I had to cancel my fitters AGAIN. Re arrange delivery on the app link they sent me for 19th June now after speaking with homebase (on hold 25 mins). NOT HAPPY I have emailed the MD of homebase and the MD of DHL. Just who is going to compensate me for my time wasted fitters time and the general aggro?? USE AT YOUR PERIL because I wont anymore!!. This just should not happen in this day and age DISGUSTING!
5 years ago
Homebase has a
1.9
average rating
from
945
reviews
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