It took 3 months to complete our kitchen refit by totally unprofessional contractors who didn't have much idea on how to fit a kitchen and were not up to the job (the main fitter said he was really a plumber!) The extractor fan was sloping to one side. Units were used which were damaged. The sink was damaged as was my cooker and the list goes on. The kitchen looked as if it had been installed some years ago. Cleaning up after themselves was non existent and took us 4 hours on 2 occasions to clean up after them. The installation fee is extortionate and it was agreed, due to all the hassle and stress caused us, to reimburse half the fee. We felt it should have been more but wanted rid of this company. To complete the catalogue of errors the cheque was sent to the wrong address! The incompetence of this company, on all levels, has been astonishing.