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Frederick Foxwell
Bought some paint at Cromer store when I opened it was not the colour on the tin, took it back and was told cant return it as tin had been opened !!! How do you know what colour is inside if you cant open it. Tried to fob me off with stupid reasons, after inspecting contents agreed it was not the right colour. Terrible customer service, bad way to deal with a problem. I only bought there because they are onle 8 miles away and its I 12 miles to my next paint store. Wasted 2 hours of my time and travelled 32 miles in total back and forth twice. Even when proved right no attempt of an apology.
4 years ago
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