I bought a kitchen last year under the understanding that it would be delivered with in 21daus, I thought that this would give me time to fit the kitchen before my wife gives birth to out first child due at the end of March. its been the best part of 70 odd days and I am still waiting with no delivery date. The bits that have been delivered were weeks apart and in some cases damaged and sent back. The customer service has been terrible with promised call back not conning and then called backs about the failed call back not conning. From day one all I can get out of their customer service is contradictory or useless.
I thought I would have everything ready by now for our new arrival, but instead we just have a half built kitchen and a load of extra stress we didn't need.
My only advises to someone planing on buying aanything from homebase is to go elsewhere. I will never be shopping there again.
Tom McKinnon, Aberdeenshire
9 years ago
Homebase has a
1.9
average rating
from
945
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