Homebase Composite Door. I ordered and paid cash for a composite door in January. I was told installation would be about 28 days after paying for the door. After 3 weeks I phoned to get an installation date and was told due to a manufacturing problem I would not get the door until the end of March. I wasn't happy with this, after all I could still place the order with someone else and get the door installed befor the end of March, I complained. They looked into it and said the door could be fitted on 2nd March. They didn't show or even phone. I phoned them to see what was going on. They gave me a new date 3rd April. I was not happy. I complained to the directors office at Home Retail Group. Someone there said I would be contacted by the installation team to resolve the issue. I was eventually told the 23 March (today) was to be the installation day. No show so far. I've phoned them and they are saying they've booked me in for 8th April . As I write I'm waiting to hear from the directors office. My advice to any would be pruchasers of large items requiring Homebase installation would be to forget it and spend your money elsewhere, they are utterly unreliable. Customer Service seem to just give you some guff to get you of the phone rather than sort the problem. Nobody seems to know whats going on when you call them. Seems the management have lost control. Mind you they're good at getting your money. Spend wisely spend elsewhere.