I placed an order on the 28th march delivery was between 7-10 days. It is now 5 wks since I placed my order and I am still waiting for it. I have sent around 15 emails and tried phoning on numerous occasions. The phone number is now not taking calls and a recorded message is telling you to email all emails are now bouncing back so there is no way if contacting them at all. I would cancel my order with them but there is no way off doing this. The lack of customer service and communication from homebase is ridiculous. I will never shop with them again and I would advise others to do the same. They were quick enough taking my money and they probably knew they could not fulfill the order at the time.
4 years ago
Homebase has a
1.9
average rating
from
945
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