I placed an order on 9th April which has yet to arrive in full. While I fully understand the global pandemic has effected usual business I would appreciate some communication that reassured me my order was still in hand. The delivery time stated 10 days and at present I have been waiting 26 days. Customers have been misled and random round robins stating delivery queries will not be dealt with is not acceptable. Homebase should offer updates to those customers who continue to wait after purchasing from the site in good faith. I am certain reviews would be better if expectation was correctly managed at the get-go and there was honesty about delivery timeframes. People will understand given current circumstances but service offered to customers who bring business is lacklustre at best and dismissive at worst. Very disappointed.