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Michael
Placed order on 4 April for items with 7 day delivery which was fine, paid £6 delivery charge .... still waiting for order as at 6 May. Various emails received with different dates for delivery which came and went with no delivery. Managed to get through on phone to local store and given different explanations by different staff every time I call. I have also written to their head office in Milton Keynes. Other companies I have ordered from have all fulfilled the orders on time. On reading all the reviews here I see this is not just affecting me .... Homebase are still taking orders on line (and customers money) when they can't even deal with ones they have taken from weeks ago. I will be reporting them to the trading standards office and urge others to do the same. I will never again use Homebase as this service has been rubbish.
4 years ago
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Homebase has a 1.9 average rating from 945 reviews

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