Due to Coronavirus situation I decided to order my new lawn mower on line for delivery to avoid leaving the house. Apparently Homebase have stopped this service so I tried click and collect instead. This service has also been suspended. So I wanted to check my specific item was in stock in my local store. This service has also been stopped.
I decided to drive to my local store in Selby to get my item. Having had to wait outside for 20 minutes in a queue I finally got in the store. My lawnmower was out of stock! What a complete waste of my time. The idea is less people leave home unnecessarily to save the NHS. I think Homebase need to address their total lack of respect to the NHS and forcing people to visit their stores when they may not even stock items you want.
Homebase if managed efficiently should be booming, instead they will probably be saying profits down and due to the virus laying people off or even closing down stores.
Come on Homebase get a grip, companies like Morrisons for example are booming with click n collect, deliveries etc, why cannot you do the same.
4 years ago
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