I placed two orders , the first on the 6th April , part of the order did arrive ( took longer than expected ) but as of today May 15th , I am still waiting for part of this order .My second order placed a week later has just not arrived at all .... delivery was stated as WITHIN 21 DAYS , with a follow up email confirming that the delivery was going to be on time . I have sent several emails to customer service to be responded to with just a generic message , and to add insult to injury two days ago I received a text message from DHL informing me I would receive a delivery from Homebase the next day ...... it did not arrive . Having spoken to DHL today they informed me that in fact they could not deliver as the item was not in stock . ALL these items were shown as in stock when I placed the order .Homebase have taken my money and not supplied the goods let alone replied to any messages , this is shambolic. We all know what a difficult time this is for everyone , but I have ordered goods from other large retailers who have delivered within the time frame and kept me updated .