Again like all the other reviews disgusting customer service!! I realise with what is going on that things are being delayed I understand but I have not experienced this with any other company! that you are unable to make contact by phone and yes ok you can send an email to contact them but the frustrating thing is that was more than 5 weeks ago and still haven’t had any responses. I ordered a piece for my washing line as I am unable to use it back in March and some other things the order was delayed fine but in April I received some one else’s order totally different items one being a long and bulky item that is taking up space in my house. I have tried emailing no answer. I spoke to a store they said I couldn’t return it as it’s from head office. I told them I can’t get through to them they said there was nothing they could do. It’s now mid May two months on and I still can’t use my washing line. 😡😡 will never use Homebase again.