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LA
If I could give zero stars, or indeed negative one star, I would. Ordered a table and two chairs in mid May. Chairs arrived late May. As at 6 July, still no table - nor have Homebase kept a single one of the many promises made about calling back with updates, arranging delivery for specific dates etc. During my last call (of about 8) to their Customer "Services", I was chastised for being displeased by service by a representative who blamed the issues on the Covid 19 pandemic - why that prevents Homebase keeping promises to call back with updates is evidently less clear to me than it was to the company representative. Really poor service, not a single promise kept to date, will never use them again. Order at your peril! Wish I had read the reviews before I placed an order...
4 years ago
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Homebase has a 1.9 average rating from 945 reviews

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Alice, Customer Support

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